DUO-TECH / WEST HAVEN
Check engine light on?
You do not need to name the failed part to start the conversation. Describe the light, what the vehicle is doing, and when things changed.
Call about your vehicleGive the shop the whole picture.
Write down the exact warning or message and whether it stays on, flashes, or comes and goes. Note whether it appeared at startup, while driving, or after recent work. Tell the shop about any change in starting, sound, or performance.
If you already have a scan report, keep the complete report and any code numbers to share. Ask what assessment is needed for your particular vehicle and what charges apply before authorizing work.
Can this page tell me whether it is safe to drive?
No. A web page cannot assess your vehicle. Follow the warnings in your owner’s manual and get advice for the exact symptoms before deciding how to get it to a shop.
Is a code scan free?
A free scan has not been confirmed. Ask Duo-Tech about assessment availability, the process, and any fees for your vehicle.